Reference

What You Agree To When You Use playnomic

These terms set out the rules that apply to your account — how you access the platform, how payments are handled through PayPal, Venmo, or Play+, and what we both expect from the relationship.

Applies to all account holdersCovers PayPal, Venmo, Play+ transactionsState-law eligibility appliesEffective upon account creationSubject to periodic updates
playnomic What You Agree To When You Use playnomic
TERMS CONTACT

Questions About These Terms? Reach Us Here

Team online

Live Chat

The fastest way to ask about a specific clause or your account status. Start a chat session directly from your account dashboard on mobile or desktop.

Email Support

Send detailed questions about payment terms, account restrictions, or dispute procedures to our support address shown in your account settings under Help.

Account Help Center

Our Help Center covers common terms questions — including how PayPal withdrawals are verified and what triggers an account review — without needing to wait for an agent.

HOW WE OPERATE

How playnomic Handles Your Account Data and Rights

We handle account data, session records, and payment history according to our published privacy policy, which sits alongside these terms. Here's what that means in practice for your account.

Data Retention

We keep transaction records — including PayPal and Venmo payment history — for as long as required by applicable law. You can request a summary of your account data through the Help Center at any time.

Account Security

Your account is protected by password authentication and session monitoring. If we detect unusual login activity, we may temporarily restrict access and ask you to verify your identity before resuming play.

Cookies and Tracking

We use cookies to keep your session active across mobile and browser. They also help us remember your preferred payment method — PayPal, Venmo, or Play+ — so your wallet row loads correctly each visit.

Requesting Changes

If you believe information on your account is incorrect, contact support via live chat or email with your account ID. We aim to respond to correction requests within the window stated in our privacy policy.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and how our policies work in practice.

No. Access depends on whether your state permits online casino activity under local law. Check your state's current regulations before creating or funding an account with us.

Yes. Every transaction processed through your account — whether via PayPal, Venmo, or a Play+ prepaid card — is subject to these terms, including the dispute and chargeback provisions.

We post the revised terms here with an updated effective date. If you continue using your account after that date, you've accepted the changes. Material changes are flagged at the top of this page.

Contact our support team via live chat or email with your account ID and the transaction reference. We'll review the record and respond within the timeframe stated in the dispute section of these terms.

Yes. We may suspend or close accounts that breach these terms — including fraudulent activity, use from an ineligible state, or unauthorized payment methods. We'll notify you where legally required.

Submit a data request through the Help Center or via email support. Include your account ID. We'll compile your transaction history and session data as described in our privacy policy.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.