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How playnomic Handles Your Personal Information

Your account data belongs to you — we collect only what we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your session secure.

Account data transparencyPayPal, Venmo, Play+ contextYour right to access and deleteNo third-party data salesUS-based account scope
playnomic How playnomic Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention, and Account Access

We protect your account with industry-standard encryption on every request — your login, payment token updates, and session handoffs all run over secured connections. Cookies on our site are used to keep your session active, remember your preferred payment method (PayPal, Venmo, or Play+), and measure how the site performs for your device. We do not use cookies to build profiles for external advertising networks. Data retention follows the schedule required by applicable US regulations; account records are kept for the period mandated by law in eligible states, then securely deleted.

Encryption on Every Request

Your login credentials, payment tokens, and session data travel over encrypted connections. We never transmit raw PayPal or Venmo credentials through our own servers.

Cookie Use — Session and Performance Only

Cookies here serve two purposes: keeping your session alive across page loads and measuring site performance. We do not pass cookie data to external ad networks.

Retention Tied to State Law

We keep account records for the period required by applicable law in your eligible state. When that window closes, records are permanently deleted from our systems.

Request Changes Anytime

Correction and deletion requests can be submitted through account settings or via our privacy email. We confirm receipt and act within the legally required window for your state.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, we have three direct paths. Every request is logged, acknowledged, and handled by our account team — no automated brushoffs. We aim to respond to privacy requests within the timeframe required by applicable state law in your eligible jurisdiction.

Email Privacy Request Send a written data request to our privacy address. Include your account email so we can locate your record quickly and confirm your identity before we respond.
Live Chat — Account Help Open the chat widget in your account dashboard and select 'Privacy & Data' from the topic menu. An agent will walk you through your options in real time.
Account Settings — Data Controls Inside your account, the Privacy section lets you download a copy of your data, update marketing preferences, or flag a deletion request without waiting for a reply.

Common Questions About Your Data at playnomic

These are the questions we hear most from people who want to understand exactly how their information is handled, what we store when they pay through PayPal or Venmo, and how to act on their rights. If something isn't covered here, the live chat route in your account is the fastest path to a direct answer.

We collect your name, email, date of birth, and the payment token from your chosen method — PayPal, Venmo, or Play+. We also log device and session data to keep your account synced.

No. We do not sell your personal information to outside companies. Data is shared only with payment processors to complete transactions and with any regulator required by state law.

Go to the Privacy section inside your account settings and select 'Download My Data', or email our privacy address with your account email. We respond within the period required by applicable state law.

Yes. Submit a deletion request through account settings or contact us by email or live chat. Some records must be retained for the period mandated by state law before permanent deletion.

We store only a tokenized reference from each payment rail — not your full credentials or bank details. The actual transaction is processed through PayPal or Venmo's own secure infrastructure.

We use session cookies to keep you logged in and performance cookies to measure page load behavior. You can adjust cookie preferences in your browser settings; session cookies are required for account access.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.